Demonstration environment — synthetic Paddywax operating data. No production data is displayed.

Quality & Lot TraceabilityA08Worked scenario · demonstration data

Glass breakage on first burn: 7 cases traced to one vessel supplier lot

Between Jul 14–26, 2026, 7 support cases reported glass breakage on first burn across Apothecary Vanilla Oak 8oz and Apothecary Lavender Mimosa 8oz. The agent ran the lot genealogy automatically when case CASE-2214 matched the pattern.

Manual lot trace across NetSuite, spreadsheets, and supplier emails historically takes 2–4 days. This trace completed in under 4 minutes.

Lot Genealogy — case to supplier lot

  1. Support casesNSSuiteQL · supportcase
    7 cases, 2 SKUsAll glass breakage, all first burn, all shipped after Jul 1
  2. Finished lotsNSSuiteQL · inventorynumber
    LOT-26-0611 · LOT-26-0618Two pour batches, Jun 11 and Jun 18, Line 2
  3. Work ordersNSSuiteQL · workorder
    WO-4471 · WO-4488Both consumed the same vessel receipt
  4. Component lotNSSuiteQL · inventorynumber
    VSL-3012-L0524Amber Glass Tumbler 8oz — single supplier lot, received May 24
  5. Supplier / PONSSuiteQL · purchaseorder
    PO-7841 · Meridian GlassworksTransit test on this lot: marginal pass (2 of 30 samples chipped)

Quarantine Scope

Units on hand (affected lots)
3,120
Value at cost
$23.4K
Open orders to hold
14
Shipped orders to review
212
Retailers shipped to
9
Units in blocked component lot
5,840

Immediate Decisions

  • Place VSL-3012-L0524 and both finished lots on quality hold
    A08Human approval
    Drafted — awaiting Quality Leader
  • Stop-ship flag on 14 open orders containing affected lots
    A06Human approval
    Drafted — awaiting Ops Lead
  • Pull retailer/consumer order list for the 212 shipped orders
    A08Autonomous (read-only)
    Complete — list attached to case
  • Initiate ASTM F2179 burn + transit retest on retained samples
    A08Human approval
    Drafted — lab request ready
  • Draft CPSC-reportability assessment memo
    A08Draft with approval
    Drafted — counsel review