A02

Scent Personalization Agent

Highest Priority

Conversational scent concierge

DashboardEcommerce LeadAutonomous low-risk actionQueueOps LeadAutonomous low-risk actionConversation / CopilotEcommerce LeadAutonomous low-risk actionRecommendation EngineWholesale RepHuman approvalApprovalsOps LeadRead onlyAudit TrailLegal/PrivacyHuman approval

KPIs & Targets

Assisted conversion
Weekly · Ops Lead
48.2%/ 52.5%
x

Source: Shopify

AOV
Daily · CX Lead
74/ 57.2
x

Source: Helpdesk

bundle attach
Monthly · CEO
82.8/ 47.6
x

Source: Warehouse

fragrance quiz completion
Weekly · CX Lead
64.3/ 49.9
x

Source: Klaviyo

Charts

Conversion: agent-engaged vs not
Observed scent interest (engaged sessions)
Engaged sessions by source

Agent Details

Primary Tasks

Find My Fragrance, gift recommendation, bundle builder, room/mood matching, inventory-aware product ranking

Primary Inputs

Shopify catalog, product metafields, fragrance taxonomy, inventory, customer profile, web sessions

Primary Outputs

Ranked product cards, add-to-cart recommendation, preference profile, quiz summary

Success Metrics

Assisted conversion, AOV, bundle attach, fragrance quiz completion