Demonstration environment — synthetic Paddywax operating data. No production data is displayed.

A08

Compliance & Privacy Agent

Required Priority

Consent and claim governance gate

DashboardQuality & Compliance LeaderRead onlyQueueQuality & Compliance LeaderRecommendConversation / CopilotQuality & Compliance LeaderDraft actionRecommendation EngineQuality & Compliance LeaderRecommendApprovalsQuality & Compliance LeaderHuman approvalAudit TrailQuality & Compliance LeaderRead only

KPIs & Targets

DSAR SLA compliance (%)
Monthly · Quality & Compliance Leader
91.4%/ 99.0%
x

Source: Policy KB

Unauthorized send rate (%)
Daily · Quality & Compliance Leader
80.0%/ 10.0%
x

Source: Klaviyo

Consent coverage (%)
Monthly · Quality & Compliance Leader
78.2%/ 85.0%
x

Source: Klaviyo

Guardrail events resolved (%)
Weekly · Quality & Compliance Leader
92.0%/ 98.0%
x

Source: Policy KB

Charts

Marketing consent breakdown
Governance controls by status
Campaign risk flags

Agent Details

Primary Tasks

DSAR workflows, consent checks, claims approval, AI channel exposure, patent/disclosure review

Primary Inputs

Privacy policy, Customer Privacy API, opt-out events, CMS/PDP copy, legal docs

Primary Outputs

Approve/block decision, audit log, redlined copy, suppression rules

Success Metrics

DSAR SLA, unauthorized send rate, claim review accuracy, audit coverage