A08

Compliance & Privacy Agent

Required Priority

Consent and claim governance gate

DashboardOps LeadAutonomous low-risk actionQueueWholesale RepHuman approvalConversation / CopilotCX LeadRecommendRecommendation EngineOps LeadRead onlyApprovalsLegal/PrivacyRead onlyAudit TrailEcommerce LeadRecommend

KPIs & Targets

DSAR SLA
Monthly · Ecom Lead
91.4/ 72
x

Source: POS

unauthorized send rate
Daily · Ops Lead
84.6%/ 105.3%
x

Source: POS

claim review accuracy
Weekly · Owner
52.7/ 37.8
x

Source: Klaviyo

audit coverage
Weekly · CX Lead
22.1/ 14.4
x

Source: Shopify

Charts

Marketing consent breakdown
Governance controls by status
Campaign risk flags

Agent Details

Primary Tasks

DSAR workflows, consent checks, claims approval, AI channel exposure, patent/disclosure review

Primary Inputs

Privacy policy, Customer Privacy API, opt-out events, CMS/PDP copy, legal docs

Primary Outputs

Approve/block decision, audit log, redlined copy, suppression rules

Success Metrics

DSAR SLA, unauthorized send rate, claim review accuracy, audit coverage